CRE ( CURSTOMER RELATIONSHIP EXECUTIVE)
Job ID :
Department :
SHP-JOB-002
Sales
Location :
Pune
Work Mode :
Employment Type :
Experience :
office
Full-time
0–3 Years / Freshers Welcome
Short Description :
Drive the first client connection from enquiry to opportunity — managing conversations, follow-ups, service guidance and sales-team coordination to move prospects toward consultations and site visits.
Job Description :
The Sales CRE serves as a key pre-sales and client relationship interface at SHP Realty, ensuring enquiries are responded to promptly, client requirements are understood accurately and opportunities are transitioned smoothly to the appropriate sales team.
Responsibilities :
Manage new enquiries and initiate timely client interactions.
Handle inbound and outbound client communication.
Understand and qualify client requirements and intent.
Provide relevant guidance on SHP Realty services and solutions.
Coordinate qualified opportunities with the Salespreneur / sales team.
Schedule and coordinate consultations and site visits.
Maintain structured and timely client follow-ups.
Keep CRM records, enquiry status and next actions updated.
Ensure seamless information flow between clients and internal teams.
Maintain a professional and consistent client experience.
Drive every genuine enquiry towards a clear and appropriate next step.<p></p>
Requirement :
0–3 years of experience in pre sales, customer-facing roles or ; Freshers with the right aptitude may also apply; Comfortable meeting clients and working in the field; Strong communication and relationship-building ability; Willingness to learn real estate and market knowledge; Ability to organise follow-ups and manage multiple opportunities; Ownership mindset; Professional discipline and willingness to work as part of a team